Retail Section
Seven & I
Head office: Japan
Japan's biggest retail conglomerate, Seven & I Holdings caters to six of the so-called seven deadly sins (saving wrath for its competition). The "seven" of the company's title reflects the seven areas of business that it is involved with: convenience stores, superstores, restaurants, supermarkets, department stores, financial services, and IS/IT services. The "holding" part of the firm's name consists of its five wholly-owned subsidiaries: Seven-Eleven Japan (parent of 7-Eleven in the US), Ito-Yokado, Denny's Japan, Millennium Retailing, and York-Benimaru. Created in 2005 after stock-transfer agreements absorbing its subsidiaries into the company took effect, Seven & I operates about 31,000 stores worldwide.
Seven & I focuses on customer service in order to distinguish itself from its competitors. The company is sure “services touching customers’ hearts will lead the way for tomorrow’s retail industry” . The stores of Seven & I serve about 27 million customers a day. On of the reasons of success of Seven & I is explained by “ontinuously making innovations for sensitive response to customer needs” .
The sales of Seven & I reached EUR 34.1 billion in 2006.
Website: www.7andi.com
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11-09-2008 (09:34)
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