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Price is a given. Shopping value is a must.
The Dutch supermarket chain, Albert Heijn has repositioned itself by listening to its customers. As a result it has introduced new store formats, new categories and new technologies to enhance shopping value. The strategy is helping to win back market share. President and CEO of Albert Heijn, Dick Boer, is also co-chairman of ECR Europe and will be presiding over this year's forum in Berlin which is entitled, Creating Sustainable Shopping Value.
Elsevier Food International, Vol. 11, Number 2, May 2008
Helen Armstrong


20-05-2008 (11:40)
“If Spar fails, we fail”
This year Spar International celebrates its 75th anniversary. Three chief executives of three Spar license holders from different regions explain why they think spar is a successful concept and how they manage Spar locally.
Elsevier Food International, Vol. 10, Number 3, September 2007 Pascal Kuipers

03-12-2007 (15:12)
Higher prices, highest quality
UK retailer Waitrose’s managing director Steven Esom has been a buyer for most of his professional life. Buying at Waitrose is something different from the supplier-squeezing power play other retailers are often associated with. Having invested in a sound reputation as a quality food retailer for decades, Waitrose can afford to prioritise quality over price. But only with suppliers who need to earn the retailers’ trust. Elsevier Food international Vol. 10, Number 1, February 2007 Pascal Kuipers

24-04-2007 (11:50)
Franchising Carrefour between Tripoli and Karachi
Since 2000 the Majid Al Futtaim Group has been expanding its shopping mall/hypermarket business across the border, after successfully establishing its business in its domestic market, the United Arab Emirates. It is the intention of François de Montaudouin – chief executive since 2004 – to expand the business by franchising the Carrefour brand roughly between Tripoli and Karachi. A difficult region which has to deal with social and economic inequalities and political tensions.
Elsevier Food International, Vol.9, Number 2, May 2006
Pascal Kuipers

04-09-2006 (15:03)

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